The Rail Passengers Advisory Committee (RPAC) stated on Friday that while it understands the logic behind indexing SNCB fares, the prices do not match the quality of service provided.
The committee submitted an opinion to the SNCB regarding a potential fare indexation early next year. They praised improvements in punctuality, despite still being below the minimum performance level stipulated in the public service contract, and noted positive results in customer satisfaction.
However, the committee highlighted that petroleum product prices have not significantly increased since June 2023, and indexing SNCB fares would reduce rail competitiveness compared to private cars.
“A broader debate on pricing levels and fare policy is necessary,” the committee stressed. RPAC seeks clarification on the timeline for the fare reform, which, according to the public service contract, must be implemented by 1 March 2025 at the latest.
They request that SNCB provide all methodological information on performance indicator calculations and any fare adjustments. The committee urges SNCB to further justify its choices to better understand the rationale behind these changes.
