“At KBC Brussels, we do everything we can to support people looking to make Brussels their new home. Having worked abroad myself, I know how challenging it can be to move to a new country and how crucial it is to find people you trust to support you”.
App and online services: preparing for your arrival in the capital of Europe
Opening a bank account is often the first thing expats need to do when they arrive in a new country. To streamline the move, KBC Brussels is now offering clients the option of opening an account online from abroad with its KBC Brussels Plus Account. In just a few clicks you can open an account using your ID card (regardless of the country of issue), order debit cards and access a range of services (in three languages) via the free KBC Brussels Mobile app.
“Clients can deal with the necessary admin with minimal effort thanks to our range of online services. This gives the opportunity to have in-depth discussions with them the first time they come to our offices. We have time to talk about their move, to answer their questions about more administrative steps they need to carry out in Brussels, the local area, life in Brussels and even the local schools”, explains Kim Uyên Pham.
“We are more than a bank. We are experts on the city of Brussels and genuine partners who are here to support our clients every step along the way".
Brussels: a unique place to settle and invest in
The European capital is a cosmopolitan city offering a wide range of benefits for people looking to move here and put down roots, including sprawling green spaces (over 8,000 hectares), a lively cultural scene throughout the year (festivals, shows, exhibitions, and more besides), over 20 international schools and very easy access from abroad. As a result, people who come to work in Brussels temporarily often decide to settle here.
Kim Uyên Pham notes that “expats who move to Brussels often decide to buy a property relatively swiftly”. This is easily explained by the quality of life in our cosmopolitan capital and the prices on the property market. In this case, our expertise and knowledge of the administrative and financial aspects of the city mean that we are well-placed to support our clients who often have plenty of questions, such as how to calculate notary fees, what subsidies are available in each area, how to work out future individual and communal expenses, and much more besides"
"Indeed, the admin specific to Belgium and Brussels is not always easy to navigate for people moving here from abroad”.
Every branch of KBC Brussels has a team boasting a wide range of expertise and an unrivalled knowledge of the local area.
Home loan and insurance expert at KBC Brussels, Kim Uyên Pham
Online and in-person: a multi-channel and multilingual offer to give clients the best possible support
At KBC Brussels, it is the clients who choose. Technophiles can do everything online from checking the feasibility of their plans using the Home@Once platform (accessible to clients and non-clients) to signing their contract using one of the best banking apps on the market. And those who prefer to talk things over in person with an expert (or the whole team depending on the request) can do so at one of our branches or from the comfort of their own home during weekdays from 8am to 10pm and Saturdays from 9am to 5pm with KBC Brussels Live.
All of KBC Brussels’ services are available in three languages and the bank's experts reflect the multicultural nature of the capital, speaking 37 different languages - another benefit to meeting the demands of clients and offering a genuine partnership built on trust.
“Our aim is to forge long-term trust-based relationships with our clients by providing appropriate answers to all their questions, acting as a genuine partner during their move and supporting them in all their plans. Our multicultural approach and openness are a real asset in allowing us to achieve this”, says Kim Uyên Pham.
More than just a bank
Since its founding, KBC Brussels has continuously strived to be more than just a bank. Its expertise allows it to support its clients in the best possible way. Among other things, this includes holding training sessions on aspects specific to the capital for its employees and clients, and organising opportunities for discussion with clients. These initiatives can enable meaningful encounters and create beneficial networks.
According to Kim Uyên Pham, “our in-branch meetings, networking opportunities on financial matters, and sporting and cultural events all help to create rewarding exchanges for ourselves and our clients”.
Joining KBC Brussels means becoming part of a genuine network of guidance and expertise.
