Shoppers in Belgium can hardly have missed the disruptions at Delhaize – one of the country's biggest supermarkets that triggered staff outcry when it announced six weeks ago that it will franchise the remaining 128 stores it still operates directly.
Branded an "attack on staff", unions launched nationwide (and very public) strikes that hit tens of the chain's outlets – notably during the normally lucrative Easter period. What might have surprised management – and onlookers – was the determination of protesting staff, who organised rotas to man picket lines and developed strong structures of support to help those foregoing pay to make their point.
Tensions between both sides simmered as physical force was used in an attempt to break the deadlock. But the situation has yet to be resolved, with staff insisting that their measures be heard whilst management refusing to back down from their plans to implement the franchise. Something will have to give at some point but how long either side can hold out is unclear, with all parties reluctant to show any sign of weakness.
Negotiations did finally recommence today in what many have seen as a last-ditch effort to end the conflict. Trade unions made a show of force yesterday in anticipation of Tuesday's meeting: a 2,500-strong crowd marched in central Brussels with plenty of placards but a distinct lack of olive branches.
The staff framing is that this is a sign of things to come for the retail sector as a whole: if Delhaize falls who's to say it won't be another chain shortly after that bows to the temptation of "social dumping" – replacing an established workforce with cheap labour. Business managers often decry the high cost of employment in Belgium and it might be that other outlets are watching eagerly to see how things unfold at the supermarket.
Are you waiting for Delhaize to reopen? Let @Orlando_tbt know.
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